Cafe

Prize Code Redemption (Reference Code verified)

Store

Staff ID

Staff PIN

Sign in with your own PIN. Every redemption is recorded under the name you sign in as — so keep your PIN private.

Signed in as

STEP 1 — REFERENCE CODE / PHONE NUMBER

Reference Code or Phone Number

Enter a reference code for a Hello prize, or a mobile number / HC- code for a Happy Card.

STEP 2 — VERIFY & REDEEM

Reference Code shown on customer’s phone

Promo material issued (if any)

Serial number on the item

Choose Offer

Optional: photo of the customer’s Reference Code screen (evidence)

Step 1 sends a one-time code to the customer’s registered WhatsApp. They must show it to you — this proves the phone that won the prize is really here.