Cafe
FDlite Counter
Sign in with your own PIN. Every redemption is recorded under the name you sign in as — so keep your PIN private.
WAITING TO HAND OVER
Customer has a printed code? (FDL-… or PR-…) Ask them to scan the
counter QR and sign in with that same mobile number — their coupon appears
on their phone, they pick it, and it arrives here for you to hand over.
Hello coupons work at the Cafés only — not at Fresh Points.
Hello coupons work at the Cafés only — not at Fresh Points.
STEP 1 — REFERENCE CODE / PHONE NUMBER
Enter a reference code for a Hello prize, or a mobile number / card number for a Happy Card or Teacher's Card.
STEP 2 — VERIFY & REDEEM
MY CAFE — WHAT WAS REDEEMED
Step 1 sends a one-time code to the customer’s registered WhatsApp. They must show it to you — this proves the phone that won the prize is really here.